If an item you would like to purchase is out of stock, you can place a Special Order Inquiry. REVOLVE will then check the availability and obtain an approximate arrival date for the item, if available. Typically, it takes up to 3-4 weeks to verify this information.
Placing a Special Order Inquiry is absolutely free and there is no obligation to follow through with a purchase.
HOW DO SPECIAL ORDERS WORK?
You will be notified by email once we receive the item.
You may cancel at any time without penalty
Your card will ONLY be charged when your order is shipped.
Love the bag, perfect size for everyday use. However my little tassel and the zip fell out after using it for about a month. It would be greatly appreciated if you could please let me know of your procedure in fixing this problem.