After reaching out to Rails directly, the President of the company returned my email promptly with a very gracious apology about my experience with the product, and offered to send alternatives. He assured me that they are very particular about their fabrics - and the control - though perhaps this material may be a bit more delicate. I love the styles - and look forward to new collections. Excellent customer experience overall - how most companies should operate.Revolve.com promptly sent replacements - and was not a hassle exchanging. All in all a very positive transaction with multiple parties.
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