Estimated Delivery : Jul 26 - Jul 28
Estimated Delivery :
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Launched in 2006, Rails is a unique brand of fashion fusing California comfort activewear with European styling. High quality fabrics, narrow cuts, and unique lines; this collection is influenced by international travel and metropolitan lifestyle.
After reaching out to Rails directly, the President of the company returned my email promptly with a very gracious apology about my experience with the product, and offered to send alternatives. He assured me that they are very particular about their fabrics - and the control - though perhaps this material may be a bit more delicate. I love the styles - and look forward to new collections. Excellent customer experience overall - how most companies should operate.Revolve.com promptly sent replacements - and was not a hassle exchanging. All in all a very positive transaction with multiple parties.
I ordered 3 of these shirts in different colors, and after 1 wear, two of them had torn at the seams in different areas. I'm very disappointed in the poor craftsmanship at such a high price point for a button down shirt. Disappointing because I adore the style.