As a customer we need to know if the shoe runs small or large, I recommend you put a reference regarding the size. This is the second time that I buy sandals and the size is smaller than my regular size. One was this pair that I am exchanging for a half size up and the other was a BCBG that runs so small that I could wear them as of now. Also I was not able to exchange because your policy does not allow me to exchange... (past the time, has to go on a trip for a whole month and could exchange the sandals within the timeframe you have) I called your customer service and they said they could not do anything...even though I told them I was a regular customer. Too bad.