Items purchased from Revolve are eligible for a full refund or exchange, if received within 30 days of purchase. For US customers, a prepaid shipping label to return your merchandise will be provided at no charge (free shipping both ways).

Items must be unworn, unwashed, undamaged, unused, and with all original tags attached. For exchanges or store credit, we will accept items received up to 60 days after purchase. Please note that shipping charges on expedited orders are not reimbursed. For international customers, if you encounter delays with your purchase clearing customs in a timely manner, you may contact customer service to obtain approval for a late return.

Keeping Your Items in Returnable Condition
Please try your best to maintain items in pristine condition so that we may accept your return and it may be resold to other customers. All items returned must be unworn, unwashed, undamaged, unused, and with all original tags attached. Here are some additional tips:

Shoes: Shoes scuff very easily on any hard surface. Please always try on shoes on carpet. Shoe boxes are an important part of the product presentation and must be returned undamaged, along with the shoes.
Swimmear & Lingerie: Please try on over underwear for sanitary reasons. Do not remove protective strip.
Tops & Dresses: Please be careful of makeup rubbing off on the garment.
Damaged Items: If you receive an item that is damaged, please contact our customer service immediately.
Consumable Products: We do not accept returns on consumable products that have been used, including perfume, cosmetics, and other beauty products.

How to Send Back Your Return or Exchange (US Orders)

All domestic orders ship with PREPAID return mailing labels. To ship an item back to Revolve, simply pack your item and invoice into a USPS priority bag/box and affix the prepaid mailing label. To mail your package, you can you can:

a) Schedule a free pickup with your regular mailman. (Your mailman will usually take your package even if you haven't scheduled a pickup).
b) Or you can simply drop your package in a mail drop box, for smaller packages that fit.
c) Or you can drop your package off at the post office without waiting in line as the package is prepaid/ready to go.

Please indicate on your invoice whether you are exchanging or returning the item. For exchanges, please indicate the desired model/size. We also recommend placing your exchange on hold with customer service so it does not sell out while we await your package. Just call us or shoot us an email with your order number and the item/size you would like on hold.

How to Send Back Your Return or Exchange (International Orders)

International exchanges & returns work in the same way as domestic exchanges & returns, but do not include prepaid return labels or refund return shipping costs. Address exchanges & returns to:

Revolve Clothing
16800 Edwards Rd
Cerritos, CA 90703

Authenticity and Warranty

Revolve only carries merchandise that is authentic, first run, and purchased directly from the designer. Please be aware that even such products are not entirely free of workmanship errors, including occasional missing threads and similar defects. Products subject to distressing as part of the styling are also subject to increased chance of defect and do tend to wear out faster than normal.

Customers are welcome to return any item they are unhappy with. US customers have free return shipping on all merchandise, regardless of whether it is defective. For international customers, we will reimburse your return transport costs on items with major defects, but we will handle shipping reimbursement for minor defects such as missing threads on a case-by-case basis. In general, we will reimburse return shipping charges for minor defects a maximum of five times per year, per customer.

Many products, particularly those with distressed styling, do wear out or develop holes with regular wear and tear over time. Revolve warranties all products to be free of such problems for the first 90 days from the time of purchase, and will replace or refund your purchase in the event such a problem occurs. After 90 days, we will attempt to assist with repairs, including providing replacement hardware such as lost buttons or broken snaps to the extent these items or repair services are available from the designer, but we will not provide a complete replacement or refund for an unrepairable product after 90 days unless the designer is willing to replace or reimburse the product at this time.