I don't have any issues with the item itself. Nice plain sweater. But service is incredible crap. Quickest international delivery (with paid kind of "express" upgrade) took 23 days! Every time a new customer manager replied me with sample phrases without even having a clue how to track international parcels (yes, you will be surprised, but they are not trackable thru track button on RC website). And the worst, noone was even willing to figure out. Thank you. No more shopping here.